If you are having an issue accessing the member’s area, please be sure to check your email for your login details (please check every email you may have used during checkout as well as your spam/junk folder).

You might also try using the Forgot Password link on the login screen to check different email addresses.

If you get a reset password link from us you’ve got the right email.

Still having issues? Click the Submit A Request link at the top-right of the screen - please include as much information as you can, such as:

  1. The name & email address used to purchase
  2. Date of purchase
  3. Your receipt

We'll have you sorted in no time :-)